Contact information
We're here to help! If you have any questions about your order, our products, or anything else, we'd love to hear from you.
Customer Support
Email: support@gearpilots.com
Website: https://gearpilots.com
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Arizona Time)
Saturday & Sunday: Closed
We strive to respond to all inquiries within 24–48 business hours.
Frequently Asked Topics
We're happy to assist with:
- Order status and tracking
- Shipping questions
- Returns and refunds
- Product recommendations
- Warranty or product issues
- General inquiries
Before contacting us, please have your order number available to help us assist you more quickly.
Thank you for choosing Gear Pilots. We appreciate your business and look forward to helping you enjoy your next adventure.